Q: What does the website migration service entail? Will my site be safe?
A: The web site migration service offered by Mediajem Hosting UK is entirely free of charge and consists of moving all your files, databases and e–mails from your current web hosting provider to your new hosting account with us. We’ll also edit all the configuration settings required for your websites to be fully functional on our advanced cloud hosting platform.Our techs are completely capable of transferring any type of website. With years of practical experience in the industry, they are well–versed in the specificities of our web hosting platform, our Control Panel and all other commonly used Control Panels. For them, transferring a custom–made app with many custom libraries is as elementary as moving a simple WordPress–based blog.
Q: Just how long will it take for my site to be moved over to your platform?
A: While we cannot give you an exact ETA, because there are lots of variables, among them the size of the files and databases, the location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll give our best to transfer your website within 48 hours, and in certain cases – within 24 hours (in case the content is not large).
Q: Do you require anything from me before you start moving my web site?
A: Yep. We’ll require the name of the site that you wish us to transfer. We’ll also require a way to access your current hosting account so that we can get the content pertaining to your website.
Q: My current hosting account has delicate data inside. How can I rely on you?
Q: What about downtime? Will my site be unavailable?
A: While we move your website, it will be available both in your hosting account with us and in your account with your former web hosting provider. After the transfer is done, we will make certain that everything is working correctly and that the integrity of your data is not affected prior to telling you that the transfer is over. Then we will instruct you how to move the domain name over to your web hosting account with us and how to update the DNS records.
Q: Will my old web hosting provider need to do anything?
A: Nope. We’ll never touch base with your web hosting provider about anything. They will not be aware of the website transfer either.
Q: Which web hosting platforms do you support?
A: We can migrate your site from any hosting provider or any Linux–powered web hosting platform on condition that we can acquire access to the Control Panel and there is File Transfer Protocol access available.The only sites that we can’t migrate are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.