1 hour ticket response
Our team of technical support engineers is specialized in providing prompt answers to all your questions. We will review your support ticket the minute it is submitted and will reply back with a solution to your problem within less than 60 minutes after the tech support ticket submission. In reality, our average trouble ticket response time is twenty minutes.
An Outstanding Client Support Service
Each member of our help desk support team has lots of years of experience in the Linux shared hosting sphere and almost all of them have been with us for at least five years. They all are ready to answer all your inquiries in the most efficient manner possible.
A User–Friendly Help Section
Integrated into the Hosting Control Panel is an intuitive Help section, which includes a variety of sources of information. You can browse through a regularly updated knowledge base offering web hosting account administration articles and site administration articles, check our instructional video tutorials or browse our F.A.Q. repository.