Customer Support Channels
A 1–hour Response Guarantee
Our client help crew is educated to very quickly take care of all Linux shared hosting customers’ problems and help questions. Through our ticketing system, you will be able to share your request and a support crew fellow member will most likely get back to you in only maximum 1 hour. Actually, practice has confirmed that the regular reaction time is 20 min.
A Top–quality Support Service
Our help and support service is delivered by a team of licensed technicians who’re prepared to respond to your issue without delay. You can easily get in touch with the tech support crew by opening a help and support ticket from your Hosting Control Panel or by posting us an email message. On working days, you can also contact us on the telephone or use the online chat solution.
An Intuitive Help Section
Should you require support while working on your site within the Control Panel, you’ll be able to always just click the Help key and see your concern in the variety of posts that will come up. We have as well turned a lot of the content articles into instructional videos. The list of video tutorials will come up if you select the Videos option present in the top right angle.