A 99.9% Server Uptime
The primary benefit of setting up your very own shared hosting platform is that you do not have to be worried about compatibility – you set up a special set of software applications in such a manner so as to work with a given set of hardware elements. The final outcome is something far more steady and dependable, since there are less possible risks of failure. We’ve set up our cloud hosting system using time–tested hardware elements coupled with a heavily customized version of Security–Enhanced Linux in an attempt to set up an incredibly secure and safe home for your web sites.
Because of this, with all our Linux shared hosting plans we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
Other than our cloud hosting system, we’ve also set up our own internal network in each one of our datacenters. Everything is based on top–quality hardware elements furnished by Juniper. On top of that, on each single router, we’ve placed a firewall with an elaborate algorithm so as to filter out all questionable requests.
As a result, in all our data centers – in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe and in our datacenter in Australia, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee applies to all hosting plans in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are unhappy with our services, or if you find them insufficient, or if you decide that you need to use a Linux VPS rather than a cloud hosting account – you will receive a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will continue to have complete control over your domain names even when you terminate your hosting account with us.
24/7 Technical Support
If you’ve ever been forced to wait for hours for an answer, you know how annoying this can be, particularly if your website is on the line. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our techs will be here and they will answer you in less than one hour. And the best part is that their average ticket response time is under twenty minutes!